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Flower67
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Error code ES004

I keep getting error code ES004 when I try to watch the show I purchased from virgin media store on my tv. I have TiVo. 

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Re: Error code ES004

Hello Flower67

Thanks for your post 

Sorry to hear about the issue with the Store error message ES004

This error message is regarding a connection between your box and the Virgin Media Store

This is usually fixed by rebooting your box. 

If the issue still occurs after a reboot then you would need to contact the Store Team directly on 0800 027 0801, our opening times are 9am to 9pm, 7 days a week.

Gareth_L

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Flower67
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Re: Error code ES004

Thanks I rebooted my box and it worked!
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Re: Error code ES004

Hello Flower67

That's great news 

If you have this issue again then try a quick reboot again 

Failing that give the team a call on the number above 

Gareth_L

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