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Paddy1961
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Error code 7400

H Im getting an error code 7400 on my tivo box that Ive had for ages? Dont understand why. I cant get through to any help or support. We are isolating at the minute and need our tv service

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newapollo
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Re: Error code 7400

Hi Paddy1961,

Error 7400 means your box needs activating. This only usually happens if you are a new customer, have had a box change, or not used the current box for around a month.

Try rebooting the Tivo please. If you still have that error then you need to phone 0800 953 9500 to get your box re-activated.

EDIT You will need the box serial number, and your account and area number

Dave

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Paddy1961
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Re: Error code 7400

Ive  tried rebooting the box and the same code came up. I will try ringing the number you have posted. Thank you for your help

 

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