I received and set my new box up a month ago After set up I had code 7400. Since then I have had my account activated and spent 2 lengthy spells on the phone to resolve this however I still only have 2 channels and the persisting error message. My broadband is working but as I have described little or no TV service. Being in lockdown this makes matters all the worse. I am extremely disappointed and frustrated with your service and am anxious to have this fixed as soon as possible as I am still paying for the service. Additionally I have paid for a service but with no use of my TiVo service. I look forward to hearing from you.