Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
298 Views
Message 1 of 2
Flag for a moderator

Error code 7012

I have installed a new TiVo box & it is saying error code 7012 & I should call virgin media but wen I called there is no one to speak to , what can I do please ? 

0 Kudos
Reply
Highlighted
  • 5.18K
  • 646
  • 1.02K
Very Insightful Person
Very Insightful Person
291 Views
Message 2 of 2
Flag for a moderator

Re: Error code 7012

TV Code help here confirms advice to call VM, Is this definitely a TiVo and not a V6? Check here if you're not sure.

The 2 boxes have different means of connecting to the internet which may be part of the issue here.

TiVo: Front left of the box, 3 green lights. Second from left is the "online" light and should be solidly on.

V6: Relies on a connection to your VM homehub - Ethernet best, WiFi should be ok depending on signal strength.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply