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philh77
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Error code 603

I've been having issues with catch up for 2 or 3 months getting the 603 error. Have checked and followed the online help and my equipment is HDCP 2.2. I have had no issues in the past. Tried rebooting, reconnecting cables, connecting to different HDMI ports all with no success. This is now very frustrating more so considering how much I pay for my service each month and I can't take full advantage of what I am paying for.

Does anyone have any sensible suggestions?

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newapollo
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Re: Error code 603

Hi philh77,

Have you tried changing the display output to 1080p on the set top box and let the TV process the higher resolutions?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



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philh77
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Re: Error code 603

Hi

Tried that but it makes no difference. If it wasn't for the broadband, I woould be thinking of jumping ship and going elsewhere.

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japitts
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Re: Error code 603

Are you using an HDMI splitter or anything similar? That's been known to cause this issue.

And confirm that dropping your output to 1080 made no difference? HDCP is enforced on 2160 output, so if you're having issues on 1080, it suggests something else is awry.

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philh77
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Re: Error code 603

No HDMI splitter.

Virgin box goes through my Onkyo receiver then into TV. Not had any issues with this until fairly recently, so am, guessing it's an update to the Tivo box that's causing the issue.

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japitts
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Re: Error code 603

Righto - what's the model of the Onkyo & also your TV make/model?

HDCP2.2 has recently been made mandatory for watching VOD on 2160 on the V6

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philh77
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Re: Error code 603

Hi

The Onkyo is TX-RZ830 and the TV is LG OLED65C8PLA both are HDCP2.2 rated according to the specifications. I have had no problems until fairly recently. My TIVO box was set to Auto for the video output format and I've tried both the 1080p options individually and setting to 2160p (both) and 1080p (both) but still no joy.

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