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mhayward1
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Error code 603

I have been having this issue for some time now. Every time I try to watch something on catchup or Netflix it’s impossible to watch it all the way through without getting error 602 message and it saying the program is temporarily unavailable. This can happen every 5 mins or so. I then have to wait at least 5 mins before I can resume watching anything again.

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japitts
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Re: Error code 603

Have you tried https://www.virginmedia.com/help/virgin-tv-error-codes/603 ?

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mhayward1
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Re: Error code 603

Yes if I reboot it, it will get it to work again but then 5 mins later I have the same problem again. 

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japitts
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Re: Error code 603

If you click "no" on the first question, there is further guidance... https://www.virginmedia.com/help/virgin-tv-error-codes/603/step2 

Follow all the guidance all the way through.

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