I'm trying to set up my new TV to the V6 box (previously had an old TV on scart into a TIVO), but despite at least a couple of hours and calls to Virgin and finally speaking to someone.. they don't know what to do to fix this and said they are escalating and will take up to 48 hours.
I've seen this issue appear on forums.. couldn't see how problems were fixed however, just growing frustration and delays.. bit concerned by this.
Any technicians out there that might know if there is a way to resolve this? is this a faulty box because apparently the signal is reaching the box but the box is not reacting??