Purchased a movie last night an all I keep getting on all boxes is this error code £14 paid an can’t watch movie any help please thanks
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Hi, there seems to be an issue that's being investigated under F008062791.
Here to help! I'm a Field Technician helping out from home.
Thank for the reply hopefully sorted soon
Hi, can you PM me your account and area reference so I can get this put into the notes for you
Still having this same problem even though was told it would be sorted by moderator not happy as could have refunded the money taken straight away for a movie I can’t watch for a new virgin media customer I’m not really happy
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Thank you for your post. I'm very sorry to hear about this.
Is the error message still showing today?
No all sorted now thankfully thanks for reply