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on 23-05-2020 13:06
Purchased a movie last night an all I keep getting on all boxes is this error code £14 paid an can’t watch movie any help please thanks
Answered! Go to Answer
on 23-05-2020 13:58
Hi, there seems to be an issue that's being investigated under F008062791.
Regards
Rich
Here to help! I'm a Field Technician helping out from home.
on 23-05-2020 14:04
Thank for the reply hopefully sorted soon
on 23-05-2020 14:10
Hi, can you PM me your account and area reference so I can get this put into the notes for you
on 24-05-2020 16:53
Still having this same problem even though was told it would be sorted by moderator not happy as could have refunded the money taken straight away for a movie I can’t watch for a new virgin media customer I’m not really happy
on 24-05-2020 16:59
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on 28-05-2020 08:15
Hi Lynds8377,
Thank you for your post. I'm very sorry to hear about this.
Is the error message still showing today?
^Martin
on 28-05-2020 10:04
No all sorted now thankfully thanks for reply
