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Mdavies28gmx
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Error 7400 every time

My mother has a TiVo box. Every time she turns it on she gets an error 7400 and is prompted to ring 150 to get a signal sent to her box to clear the error 

This happens every time. Any ideas why as she has stopped using it now due to frustration 

many thanks

mark

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japitts
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Re: Error 7400 every time

Is she switching the box off at the mains often? If so, it will eventually lose its network connection and need to be re-registered - hence the 7400 error. TiVo boxes are designed to be left online 24/7

Has you or your mother called 150 as prompted?

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Mdavies28gmx
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Re: Error 7400 every time

Hi

Thanks for your reply. It is left in at the mains all the time though mostly in standby.

Ive called 150 several times and it always clears once I do that but it just seems odd I have to do that every time

Tried restart etc

You think it may be an issue that means it needs re-registering? 

 

Best Regards

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japitts
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Re: Error 7400 every time

If you're leaving the box in standby and it's repeatedly needing re-registering, that's a cause for concern.

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