Hi, ongoing problem with TV picture, it can be blank, just green + red colours or so distorted that it's unwatchable! I phoned 150 and a reset signal was sent, this was received by my 2nd box and went through the restart process but nothing happened to my main box and when I tried restarting this box through the help link it said there's a technical issue. Restarting via the plug doesn't help, I've had the box for a number of years, does it need replacing?
The help links just keep taking you in a circuitous dead end. This has been going on for a while and I've decided again to face the frustrating process of trying to sort it out. Can anyone provide guidance?