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Distorted picture / pixellation

Hi there

I have an original tivo box. I am experiencing significant picture distortion on all channels. Audio is fine. I have tried different HDMI ports and HDMI cables but still the same. I have reset the box numerous times with no effect and carried out a self text on 150 which identified an issue and reset the service. However this didn't resolve the issue. There are no known TV issues in the area. The TV is not old either and I've tried another TV too.

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Re: Distorted picture / pixellation

Pixellation is usually the symptom of a signal issue. It's advised to reboot once to eliminate a software issue, but if that's failed then you need to resolve the underlying issue.

That may be a replacement box, or rectifying a fault on your external cabling somewhere.

You will need to report this to VM regardless.

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