Virgin Media Community

[RatcatcherMike]

Following a local lightning strike yesterday my TiVo box is completely dead - how do I get a new one delivered quickly @virginmedia?

[David_Bn]

Thanks for you post on our Community Forums and a very warm welcome to you!

Sorry to hear of your set top box and I hope everyone is safe and well in the property

We'll need to gain access to your account, I'll drop you a PM via the purple envelope in the top right hand corner of your screen

Kindest regards,

David_Bn

[RatcatcherMike]

All sorted now thanks with new box installed.

[Emma_C]

Glad you got your new box set up and things are all sorted. 

Please let us know if you need anything else.