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shanedln
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DVR Serious Problem Green Screen

Hi,

My TiVo is showing as having a serious problem with a green screen and constantly trying to start. Called Virgin and all call centres closed (understandably) but no links for online chat etc. 

Anyone on here able to assist please

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Tapewormlondon
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Re: DVR Serious Problem Green Screen

I have exactly the same problem!

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Steven_L
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Re: DVR Serious Problem Green Screen

Hey shanedln and Tapewormlondon,

 

Have you both been able to get this issue resolved by contacting our team?

 

Regards

Steven_L

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user4183
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Re: DVR Serious Problem Green Screen

Same issue here, been well over 3 hours now with the same looping “DVR has detected a serious problem” and “starting up“ screens

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dannylau
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Re: DVR Serious Problem Green Screen

It means that the hard drive has failed, you need to call up for a replacement 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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