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apcend
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Code Error 7400

Hi,

I had a new v6 box installed in my bedroom.  But I now have the error 7400 appear on my TV box in the living room. Are you able to help me please?

Thank you in advance.

 

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newapollo
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Re: Code Error 7400

Hi apcend,

Try rebooting the box please. If the channels are still greyed out then you need to phone to get your box activated. 0800 953 9500.

You will need the box serial number, and your account and area number

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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apcend
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Re: Code Error 7400

Thank you, I gave a call already and everything is fix now.

newapollo
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Re: Code Error 7400

Hi apcend,

thanks for the update, that was quick.

Pleased it worked for you

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Chris_W1
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Re: Code Error 7400

HI apcend, thanks for the message and welcome to the forums. I am sorry to hear that you were having issues with the error code and am glad that you have been able to get this resolved. Please let us know if you need anything and have a food night? Chris 

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apcend
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Re: Code Error 7400

Thank you!

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