Channel 4 app on VM

[MikeD4]

Hi

I have been watching an old TV drama on the channel 4 app called ER, it's from the 90s.

 In total there are 15 series, but I can only access the 1st series from 1995. Has any one else had issues with not being able to access all of the series within a TV drama?

When I access the channel 4 app on my phone all of the 15 series are available, so I assume it's an issue with VM?

I currently have an open ticket with VM but all of the options tried so far have not worked, including broadband and TV hub resets.

Any ideas?

Regards

Mike

[newapollo · Accepted solution]

Hi MikeD4 

I've just tested on my 360 box. Only series 1 is showing as available in the app.

If I search in Catch Up then 15 series are available, however only episodes from series 1 actually play.

The rest show the following error message when trying to watch them.

Well this is embarassing
Something's not working. Please try again in a few minutes
3031-DEEPLINK-PROGRAMME

[MikeD4]

Hi

Thank you so much for trying this, I'm glad to hear that it's not only my TV service that is at fault. I have an open ticket with the VM call centre and I will inform them that it's not my connection which is at fault.

Kind regards

Mike

[MikeD4]

I've just tried searching for ER on catch-up as you have done but it's not even showing there. At least you have that option on your 360 box. My TiVo doesn't show this programme.

Thanks for the advice

Mike

[japitts]

IMHO this is not necessarily a Virgin Media issue, but a C4 one.

This issue of programme availability varying via different platforms is covered on the BBC iPlayer FAQs, and although C4 don't have anything similar from what I can find - the fact that only S1 is listed on the C4-app is self-evidently the cause.

I concur that no episodes are currently listed via any of the VoD menus, whichever method you choose.