Virgin Media Community

[MarkAl61]

Channel 4 Series link doesn't  work at all (V6)

other channels OK

have reset the box

is this a meta data problem?

should I ask for the latest box

[Ernie_C]

Example?

[MarkAl61]

Hi 

Any channel 4 programme 

[Paulina_Z]

Hi @MarkAl61,

Welcome to our Community Forum. Thank you for your post, and I'm sorry to understand that you're having some issues with your Series Link on Channel 4. 

Can you tell us if there is an error message or error code that you are seeing on the screen at all?

If you try to amend the start and finish time of your series link recording, does that help resolve the issue?

Please give these things a try and let us know if this helped with your problem.

Thanks! 🙂

[japitts]

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@MarkAl61 wrote:

Channel 4 Series link doesn't  work at all (V6)

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In what way? What programme and from which C4 version - SD, HD or +1?

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@MarkAl61 wrote:

is this a meta data problem?

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Almost certainly, but without an example, it's impossible to advise further.

Having a different box won't make the slightest difference to data errors.