Hi I believe some people where given channels that were not in thier packages during the lockdown which has now been withdrawn this may be the case with you so you would have to upgrade or pay per view.Regards. Regards Micky
you may be seeing the, "you need to subscribe message", because although you have the SD version of the channel in your package, they were actually recorded in HD. As you rightly say History rebranded to Sky History, but now there is no SD version ( unless you have access to the +1 channel)
It might be worthwhile recording the +1 version of Sky History.
Virgin have supplied over 50 channels for free, all for a limited period since the start of the current Covid epidemic. They actually extended the free periods for a number of the channels, however the free viewing periods have now ended. A lot of customers are wanting these "extra" channels and are chaning their package spo they still have them available.
You could regrade your package bundle to access more channels or you can purchase small bundles to add extra channels.
Customers can add one Pick to their bundle for £10 per month with each subsequent Pick costing £7 per month. Picks can be changed every month.
Thats a nice sales pitch but already paying an awful lot for the service so more channels are not wanted thanks.
The issue was 'fixed' over the phone by Upgrading me..... (so more cost).... as my package was old (1 year old). Although the package I was moved to for free (at an extra charge) is different to what is on the advertising....
They can do nothing from the nusicence calls. (apparently from Virgin amongst others) Asking for my details etc.
It was agreed two years ago after this happened before that I would be contacted via email with a paddword to prove it was the Virgin staff. That is getting crazy now. Call at 8am onwards all blooming day to fix complaints I have not made....