Catch up & deman

[Chris913]

Hi,

I can no longer watch some tv that used to be able to on catch up & demand. These are on Sky max & showcase. Was watching on there earlier this month but now not able to. Not changed anything with my contract. Any help on this would be great. 

thanks 

[japitts]

Take a read of the thread linked below, and try the suggestions in it. Please post back with the outcome - if you have a TiVo rather than a V6, ignore the suggestion to reboot your internet, that's irrelevant on a TiVo.

https://community.virginmedia.com/t5/Virgin-TV-V6/Should-the-Sky-Cinema-Collection-also-include-Sky-... 

[John_GS]

Hi @Chris913 

Thanks for posting and welcome to the community.

Sorry to hear of the catchup and On Demand issue - are you getting any error messages when trying to watch this?

Please do pop back with the information as we'd love to help.

Best wishes.

[Chris913]

Much appreciated. 

powering off my boxes and virgin media and restarting resolved the issues. 👍