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Chalkywhite
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Cant connect to other boxes

I have two V6 boxes and 1 Tivo box all on the same network. All three boxes show up when using the Virgin Connect app and both V6 boxes are shown and work under the "Other Boxes" The problem I have is with my Tivo box. I can see and control one of my V6 boxes through the Tivo box but it will not open the other V6. I cannot see or open the Tivo box from any of my V6 boxes?

Any help will be appreciated.

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jb66
Alessandro Volta
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Re: Cant connect to other boxes

TiVo boxes have no wifi so need to have an ethernet cable plugged in for that feature to work 

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Chalkywhite
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Re: Cant connect to other boxes

All boxes are connected via Ethernet cable

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Forum Team
Forum Team
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Re: Cant connect to other boxes

Hi Chalkywhite, 

 

Thank you for your post. 

 

I'm not going to lie, I am really confused as to what's going on here. In regards to the connect app, the TiVo is not compatible with the app. I'm unsure if that's the answer you're looking for, can you let me know? 

 

Cheers. 

Ryan_N - Forum Team
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