I've just spent an hour on hold trying to get an answer as to what notice period we need to give to cancel our TV package.
I also need to know what the cost of only our broadband and telephone package will be going forward.
Call centre didn't answer the first part, despite waiting 30 minutes in a queue, then set about transferring me to another department to confirm the broadband costs. Thirty minutes later, still no answer.
How best do I get in touch with these people to discuss my services?