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Cancelling some of our package.

I've just spent an hour on hold trying to get an answer as to what notice period we need to give to cancel our TV package.  

I also need to know what the cost of only our broadband and telephone package will be going forward.

Call centre didn't answer the first part, despite waiting 30 minutes in a queue, then set about transferring me to another department to confirm the broadband costs.  Thirty minutes later, still no answer.

How best do I get in touch with these people to discuss my services?

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Re: Cancelling some of our package.

30 days notice

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Re: Cancelling some of our package.

how though?

 

 i wish to do this as we'll, just cancel my  tv package

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