Hi as DJ_shadow1966 says plus it will affect your credit rating which means it can affect getting a mortgage, phone contracts, credit cards, hire car's, the list is endless and will cause you so many problems, and virgin will not care.Regards Micky
How did you get on with this? Been with Virgin 2 months and had no end of problems. They want £250 to cancel even though it’s been practically useless. cant get through like yourself, had countless engineers out and different hubs. I’m not paying for a service that doesn’t work and that I don’t even use anymore.
I’m not paying for a service that doesn’t work and that I don’t even use anymore.
Look mate, the people responding to you are Virgin Media customers. We know the ups and downs (and deeper downs) of being with VM. But if your direct debit is refused, as already stated, you will get a big brown skid on your credit rating. That can affect future energy deals, mobile, broadband, credit cards mortgages, even job offers. For the next six years, until 2026.
Now, if you hold out, fair enough, that is your choice and it doesn't affect me - my credit history is cleaner than my cat's bottom*. But trust me on this, unless you already have a soiled credit history, you will come to regret this.
My advice (which simply reiterates some good advice other posters have already given you) is to get your DD reinstated, search, read and follow the VM complaints code of practice, and if need be escalate to the industry arbitration scheme CISAS.
The only person hurt by cancelling your direct debit is you.
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