I followed this link https://www.virginmedia.com/offers/V6swap which apparently also says right at the bottom of the page that the offer ended in June so not sure why it is still there & why I was allowed to pick a date . It still says "Time to upgrade your TV box, on us" implying that it's free .
I've also noticed that you need the V6 to be near the Hub which is also no good to me because my Hub is in a different room to my Tivo . I tried ringing and pressed 1 when instructed to cancel the installation but was then told that here was no one there to answer my call . I'll try again in the morning .
My TV does have HDMI and they are all used up by other equipment that doesn't have scart sockets. Plus I'm already using an HDMI splitter and an HDMI to Scart converter . My TV ports are all used up.
I also use a Scart Switch box so that I can watch anything , Tivo , DVD, Freeview etc; in my Kitchen. I have considered replacing the Scart Switch box with an HDMI one but the only ones I've seen have to be plugged in whereas the Scart one doesn't .
Like I said the Hub and Tivo are in different rooms and apparently they have to be close together .