My TV and recordings are working fine but the catch-up/on demand/apps/red button have not been working since last night.
I've spoke to several VM people today. One told me to check cables are plugged in and reset, Another told me there is a local area fault and the problem is being fixed. Surely it's either one or the other?
I've checked the service status for my area - Manchester M40 - and it says there are no issues.
Sorry to hear that you're having issues with your TV service. Thanks for confirming that you had checked the service status and you had it reset already. Just to check, how are things looking at the moment? Are you still experiencing the same? If so, we can help further by looking into the account if needed, and identifying any issues there may be .