I have a tivo and a V6 ...c130 was coming on old tivo for last 5days and 2day it came on V6.
I've called in 6times and been cut off 4...I've been rerouted to a manager got cut off...
Today I did s diagnostic on old tivo it tells me to configure my router to port 80 and port7288...
I called asking for them to do this but say their system tells them to book an engineer...due to agoraphobia &social phobia I can't do this. Again I said but MY system is telling me to the ports Now he says he's going to get a supervisor to call me within 30mins
Please please can u help.if I had my pc still I would be done it myself..
I look forward to hearing from you.and sorry it wasn't as short as you'd like
Have you checked to see if there are any area faults that could be causing this? If you click here you can access the service status page.
If nothing is listed on that page I can take a look at your account and see if anything in the background is causing this issue. I will send over a private message for you and if you would like me to look into this further, please respond to the private message.
I’ve been experiencing a C130 problem for the last 4 days. Any chance someone can tell me how to fix it?
I have no TV channels (only my previous recordings) and no WiFi.
I’ve followed all virgin website advice on restarting and rebooting both TiVo and hub but no change it continues to Show a C130 error and that the Ethernet cable isn’t plugged in- I’ve never had a Ethernet cable! All cables are plugged in but it’s still not working, oh and the progress bar seems frozen at 25%
I’ve called customer service but they just repeated the actions I’ve already tried and we were then cut off! I tried the online message chat service but no reply. I have sadly realised a complaint but no reply yet (though they did auto email to say it might be 7 day turn around)
I wonder if anyone on the forum could help?
I see form previous comments that someone seems to have fixed this remotely for people. Any chance someone can tell me how to fix this?
I have a return of this issue, which you fixed for me remotely in 2017. Once more I have a C130 error message, no access to Catch Up and On Demand and a message saying my network cable is unplugged (it isn't) when I try to connect to VM service. Last time you made an adjustment at the VM end and my problem was solved - however, it has now reappeared. Please could you reconnect me to the Catch Up and On Demand services. Thank you.