Menu
Reply
Rds261189
  • 97
  • 1
  • 5
Dialled in
888 Views
Message 1 of 2
Flag for a moderator

Broadband and TV status problems

Right guys the following is coming up on service status, I'm not seeming to have problems with my TV not Broadband but my cousin who stays in next scheme her TV is pixilating and BB not working, thinking there could be alot of rs errors but my BB log coming back with critical and error.  Anyone any ideas. I'm in whitburn in West Lothian and can't be the only people with this problem and I'm getting gig1 installed on Thursday so hope don't have same problems.  Pic is attached.

Screenshot_20200713-233649.png

R SCOTT
0 Kudos
Reply
Gareth_L
  • 6.1K
  • 375
  • 659
Forum Team
Forum Team
780 Views
Message 2 of 2
Flag for a moderator

Re: Broadband and TV status problems

Hello Rds261189

Sorry to hear about the issues you are having with your services 

How are things looking now?

Can you let me know if you are still having issues

I have sent you a private message anyway so I can gain access to your account if needed 

Gareth_L

0 Kudos
Reply