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AndyW15
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Box wont start up

My TiVo box won't start up and is displaying an orange light. I have disconnected from the mains and restarted the box but I get the welcome screen, followed by start up message but start up doesn't complete and it returns to the welcome screen and the cycle repeats.

Rang the helpline number and the automated routing took me to a remote check which told me there was no problem and cut me off.  Rang back but still unable to speak to a human in order to resolve.

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