Virgin Media Community

[SheCla24]

When looking at programme list I see recordings being made. Not set by me and don’t show up in my recorded list. I have changed my password and deleted stuff from my suggestions which I haven’t set but is still happening. What should I do?

[japitts]

Sounds like you want to disable suggestions from being recorded.

From memory, Home > Help & Settings > Settings > Recordings.

[SheCla24]

I deleted all the unknown suggestions but it is still happeningg

[SheCla24]

Note tried the fix suggested above. 🤞

[japitts]

Home > Help & Settings > Settings > Recordings > Suggestions > No, don't record suggestions

[Alex_RM]

Hi SheCla24,

Thanks for posting and sorry to hear you've had some issues with recordings, have you been able to try the last piece of advise from japitts?

Alex_Rm

[SheCla24]

Yes it was still happening when I just deleted the suggestions but did as suggested above and that seems to have worked. Have checked for a few days and none seen. 
Thanks for the advice the insightful person!

[Matthew_ML]

Thank you for letting us know this.

Please do feel free to reach out anytime you want if this happens again and we would be more than happy to look into this for you. Thanks