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Trike123
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Box freezes, makes loud pitch noise through tv then works again with lip sync out for a while. For months

As above, box seems to go haywire. We’ve done all the hard restarts etc and called and spoke to staff. Resolved now or I’m going to trading standards

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japitts
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Re: Box freezes, makes loud pitch noise through tv then works again with lip sync out for a while. For mo

When you "spoke to staff", what did they say, do or advise?

Can you explain what you mean by your box "going haywire"?

And which box do you have, just for clarity? If you're not sure, check here 

This is primarily a user-community forum, if you want an immediate response I would suggest you call faults-C/S on the usual number.

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