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Channon
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Blackouts

Tevo box keeps cutting out  have tried new hd lead resetting box all ways still blackouts 

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japitts
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Re: Blackouts

Is this happening on...

Live broadcast channels?

OnDemand?

Recorded programmes?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Channon
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Re: Blackouts

Yes this happens on all the above it's been going on for a few weeks have checked virgin app and over couple of weeks there have been issues but checked last night and status is saying all good have tried to testing many times but does not do anything 

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Channon
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TiVo box keeps blacking out

My tevo box keeps blacking out and have tried resetting changing hdmi lead and cannot get through to virgin tech help 

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Kath_F
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Re: TiVo box keeps blacking out

Hi Channon, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear you've been having an issue with your TiVo box. 

Checking your account, I can only see a V6 box on there. I can also see that you have since spoken to the team and they have arranged for an engineer to come out to take a look at things. 

Pop back and let us know how the visit goes or if you need anything else 🙂

Thanks,

Kath_F
Forum Team




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