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Tricky1115
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Black screen

Hi,

our TiVo box appears to be not working.  
we can navigate the menus but when we select a channel it just displays a black screen and no sound. 
It is intermittent but most of the time we just get the black screen. 
this applies to watching tv and recorded programmes on my shows. 
the tv works fine through the aerial (just normal free view) 

I have reset the box which has not changed anything. 

please could you get in touch to resolve this. 

Thanks. 

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Scott_B
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Re: Black screen

Hi.
Try another hdmi lead and also try another hdmi port in the tv to so see if this fixes it.

Let me know the outcome.

Thanks Scott

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