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cfcboy
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Black screen bit sound and menus

My TiVo box in my bedroom has an issue where I have sound and menus but black screen. Netflix and other apps work fine but no live tv or catchup/demand.

ive tried Resetting box, resetting tv, changing display properties, changing hdmi and anything else I’ve seen to do.

its been like this for a week now, any ideas? I’ve got a SAmsung tv 

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Lee_R
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Re: Black screen bit sound and menus

Hi cfcboy, thanks for posting.

I'm really sorry you're having issues with your tv service.  I would like to look in to this further for you. To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of the screen.

I look forward to hearing from you.

Regards


Lee_R

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Bruffell06
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Re: Black screen bit sound and menus

I'm also having the same issues when trying to view 'on demand' services if you could send me a message too please.

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Paulwheeler
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Re: Black screen bit sound and menus

What Tv box do you have?

I work for Virgin Media, but all opinions are my own.
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