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rachb25
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BT Ultimate not available on Maxit TV

Hi,

Is anyone else having an issue with BT ultimate channel not working? We have the Maxit package so should have this channel but get a V1254 error when trying to access it.

Any advice welcome.

Thanks

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BenMcr
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Re: BT Ultimate not available on Maxit TV

4K channels require a V6 or 360 box. If you have an older TiVo box they can't decode the channels.
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I work for Virgin Media - but all opinions posted here are my own
newapollo
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Re: BT Ultimate not available on Maxit TV

Hi rachb25,

Sorry to see you are having problems accessing the BT Ultimate Sports channel. 

There is no sign of that error code using VM's online  /virgin-tv-error-codes  checker.

have you tried rebooting the set top box?

You could also try forcing a channel update  for missing channels using your remote control.  Go to HOME  Help & Settings > Help > Virgin T> go up to the top of the screen then TV Care and press OK >  Missing Channels.? > Refresh my channels list

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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