Menu
Reply
yus786
  • 16
  • 2
  • 0
On our wavelength
507 Views
Message 1 of 2
Flag for a moderator

BBC not working, Error Code W02

Have tried the usual reset. Still not working

I tried to call on Sat. Waited 90 mins then got cut off

Can anyone from Virgin on this forum help?

0 Kudos
Reply
japitts
  • 14.38K
  • 1.92K
  • 3.28K
Very Insightful Person
Very Insightful Person
462 Views
Message 2 of 2
Flag for a moderator

Re: BBC not working, Error Code W02

As per https://www.virginmedia.com/help/virgin-tv-error-codes/w02 this tends to relate to a signal fault.

I'd recommend checking for known issues on 0800 5610061, else you will need to call in to report this.

This is primarily a user forum, service-affecting faults are always best reported by phone.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply