Have tried the usual reset. Still not working
I tried to call on Sat. Waited 90 mins then got cut off
Can anyone from Virgin on this forum help?
As per https://www.virginmedia.com/help/virgin-tv-error-codes/w02 this tends to relate to a signal fault.
I'd recommend checking for known issues on 0800 5610061, else you will need to call in to report this.
This is primarily a user forum, service-affecting faults are always best reported by phone.
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