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isamillea
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BBC iplayer and Youtube not working

Hi, since buying the package a couple of weeks ago I haven't been able to use both BBCiplayer and YouTube. It just says One moment please and then returns to the original page... any advice much appreciated!

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japitts
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Re: BBC iplayer and Youtube not working

Before advising further, can you confirm which TV box you have? Is it a TiVo or a V6? If you're not sure, check here 

Are you able to view OnDemand programmes ok? Try ITV catchup if you're not sure.

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isamillea
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Re: BBC iplayer and Youtube not working

Hi, it's a V6. Hope you can help!

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isamillea
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Re: BBC iplayer and Youtube not working

On Demand and  Netflix is fine

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japitts
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Re: BBC iplayer and Youtube not working

If it's only particular apps affected, a restart is the obvious thing if you've not already.

With the iPlayer, it's also worth trying a few different ways to access it, see if it make any difference.

Home > CatchUp > Channels > BBC

Home > Apps > iPlayer

Red-button from a BBC channel.

Find a BBC programme in the backwards EPG, click "OK", then "Watch from CatchUp"

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isamillea
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Re: BBC iplayer and Youtube not working

Thanks will give it a go!

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