Please send to me as well, having the same problems and not impressed.
Sorry to hear that you've been having a similar issue Charliekiggins.
Have you tried to reboot or reset your TV box?
You can reboot using the steps here
Have you tried to clear the cache in your box?
Clear your cache, using the steps below
Home > Thumbs down > Thumbs up > Play > Play > Play
2 weeks ago
Hello I am also having this issue, please can you help try and resolve for me please
Ignore that, all sorted by resetting the box as per the instructions in the post above 🙂