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Message 41 of 46
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Re: BBC iPlayer sound but no picture

Please send to me as well, having the same problems and not impressed.

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Message 42 of 46
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Re: BBC iPlayer sound but no picture

Sorry to hear that you've been having a similar issue Charliekiggins.

 

Have you tried to reboot or reset your TV box? 

You can reboot using the steps here

 

Have you tried to clear the cache in your box?

 

Clear your cache, using the steps below 

Home > Thumbs down > Thumbs up > Play > Play > Play

 

 

 

Regards

Steven_L

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Message 43 of 46
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Re: BBC iPlayer sound but no picture

Hello I am also having this issue, please can you help try and resolve for me please

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Message 44 of 46
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Re: BBC iPlayer sound but no picture

Ignore that, all sorted by resetting the box as per the instructions in the post above 🙂

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Message 45 of 46
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Re: BBC iPlayer sound but no picture

3 years after the first poster, and we’re still having this issue. 
Did anyone actually get a proper solution to this, or is is just a reboot as the only option (grrr that’s no good with tired impatient kids!)

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Message 46 of 46
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Re: BBC iPlayer sound but no picture

Re: BBC iPlayer sound but no picture

3 years after the first post and we’re still having this issue. 
Did anyone actually get a proper solution to this, or is is just a reboot as the only option (grrr that’s no good with tired impatient kids!)

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