Virgin Media Community

[Servalan]

Hello

BBC iPlayer has stopped working through my TiVo box (it's quite an old one, not sure of the model).

It keeps saying, 'Please check your internet connection.'

However YouTube works fine and I can watch iPlayer on other devices. 

And there is no problem with my Internet connection.

Anyone know what's up?

[pm71]

Same issue in EH51.

'Please check your internet connection.' with a picture of a sad looking dog.

There are currently no issues in my area, I've turned the box off/on.

STV Player works fine.

[dartguru]

I get a message saying that it's security certificate expired yesterday, with an option to proceed anyway, which doesnt work.

[Servalan]

That blummen dog winds me right up!

I am despatching a squad of Mutoids to eliminate it.

[pm71]

Problem not isolated to VM

https://downdetector.co.uk/status/iplayer/

https://www.cordbusters.co.uk/bbc-iplayer-breaks-down-multiple-devices/

Update:

There is now a TV issue in my area, I assume it's related to iPlayer.

We hope to fix this by 19 February at 19:45

Our technician is in your area and is working to fix things.

Catch Up TV and TV On Demand may not have some programmes available at the moment. We are sorry and working to resolve this as quickly as possible.

[Servalan]

Working now.

DOG DESTROYED!

[Robert_P]

Thanks for the update Servalan, glad to hear this has now been resolved. 

If you need us in the future please don't hesitate to get in touch 🙂

Rob