When finding a BBC programme using Search, the iPlayer app loads correctly and the programme starts, but only the sound plays and the screen stays black. If I switch on subtitles, they show up correctly against the black screen.
In the iPlayer settings I have tried both standard and HD definitions, also the beta app. But nothing changes the black screen.
All other play again channels display normally, it's just the BBC iPlayer that fails.
This is a long term problem, and I can get round it by connecting a streaming device. But I'm fed up with doing this and want to get the TiVo sorted.
Previously I have always tried to access iPlayer programmes by finding them on Search. For the first time I ran the TiVo iPlayer app and selected a programme that way. It played properly straight away, and when I went back to the Search method that worked too.
Either this procedure cleared the problem, or something else happened at the same time by coincidence. Either way, it is now fixed.