• 1
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator

BBC iPLAYER and NETFLIX on old Tivo

tivo box doesnt work so well anymore, BBC iplayer and Netflix simlpy wont work. I would like virgin to send out a v6 box as we have been loyal customers who have paid you just under £1000 over the last 2 years. I dont think im asking for much, just the ability to actually use the package that i pay for.

i would have called technical support but its SOOOO difficult to find a number to call on your website and i could find any live chat option, its almost as if its designed that way!?

so i appeal to the community for help and advice. please, we just want a box that works.

Tags (1)
0 Kudos
  • 422
  • 115
  • 140
Forum Team (Retired)
Forum Team (Retired)
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: BBC iPLAYER and NETFLIX on old Tivo

Hello, if you can send me a private message with your account number and are code/postcode and i will look into this for you

To send a PRIVATE MESSAGE please hold over my name until the option send message pops up.


If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

Here to help! I'm a technician helping out whilst working from home. Find out more