Audio description is stuck on regardless of what I change it to in audio settings.
If I press the info button and scroll down to audio description on/ off it will not switch to off
Is this on any specific channel?
And which part of the country are you in? General area is fine.
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Thank you for your post.
I'm sorry to hear that you've been unable to turn off the audio description on your TV box, I appreciate this must be quite frustrating.
Can you please first try turning off Dolby Audio in the audio settings first to see if that helps at all?
Let us know 🙂
Tried that. Still stuck on
As my colleague has advised, there is a known issue. We hope to have it resolved soon.