Menu
Reply
pdv99
  • 6
  • 0
  • 1
Tuning in
437 Views
Message 1 of 3
Flag for a moderator

Audio description keeps turning on by default

Hi, for the past few weeks we have had an issue with audio description coming on. A particular problem is recording Emmerdale, which is in series record. We keep setting audio description to off, but when we watch the recording AD is on, and can't be turned off.

Tags (1)
0 Kudos
Reply
japitts
  • 10.58K
  • 1.48K
  • 2.13K
Very Insightful Person
Very Insightful Person
423 Views
Message 2 of 3
Flag for a moderator

Re: Audio description keeps turning on by default

Are you watching/recording in SD or HD?

Is it only on ITV?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Tom_F
  • 3.08K
  • 182
  • 383
Forum Team
Forum Team
305 Views
Message 3 of 3
Flag for a moderator

Re: Audio description keeps turning on by default

Hi pdv99, thanks for your post.

 

I've taken a look into this from here using your forum details and can't spot any obvious problems. 

 

As japitts asked above - have you noticed if it's affecting more than one channel/program?

 

If the problem continues try deleting/re-adding the series link and let us know if that helps or not.

 

Tom 

0 Kudos
Reply