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Taz1975
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Audio description has just come on and wont turn off

Hi, on ITV the last 2 nights audio description has come on and wont turn off with the info button. I have also changed the language to english.

This only seems to be on coronation street and emmerdale??

When it happened on another program I was able to turn off!

Very frustrating, I have subtitles due to family member being deaf so this is more distracting.

Any suggestions please???

 

 

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japitts
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Re: Audio description has just come on and wont turn off

Which part of the country are you in? General area is fine.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
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Re: Audio description has just come on and wont turn off

Hi @Taz1975,

 

Welcome to our Community Forums and thanks for posting. 

 

I am sorry to hear you're having some issues with the audio description not turning off.

 

Is it just ITV that is affected? What about recorded shows and on demand?

 

Can you try turning off Dolby Audio? 

Ayisha_B
Forum Team



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