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wislonp
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Artefacts on Screen

Recently I have noticed some bright patches  on my screen when the V6 box is chosen as an input. There are three bright patches on the screen about one third from the left and in the middle of the screen. When I switch to TV mode or my Amazon box there is no patches so it’s not my TV. I have unplugged and plugged in the HDMI cable at both ends and reset the box but no change. Any ideas?

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David_Bn
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Re: Artefacts on Screen

Good Morning wislonp, 

 

Thanks for your post on our Community Fourms!

 

Sorry to see there's an issue with the picture when connected via the V6 box.

 

Can you tell me if you've been able to try an alternative HMDI cable or if you've attempted to use a different port on the TV?

 

If this is issue is still on going, it would also be good to see a picture that highlights the problem for us

 

Kindest regards,

 

David_Bn

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