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Stevie1661
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Area reference number

We have had Virgin for 3 months and have phoned a number of times to get our area reference number, to enable us to register.Each time it has been put through to a call centre in India. When they don't hang up, twice I have provided all the security questions and passed my sort code to be told I will be emailed it or sent it in a letter,  neither

have materialised. What is the area reference for Glasgow G13 postcode. Can someone help as am losing patience with Virgin.

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Forum Team
Forum Team
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Re: Area reference number

Hi Stevie1661, 

 

Sorry for the experience you've had when calling up to enquire about this. Can I ask in which way do you receive your bills? Give me a shout and let me know as I would still be able to help 🙂 

 

Keep me posted. 

 

Cheers 🙂 

Ryan_N - Forum Team
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LittleMick73
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Re: Area reference number

Hi it is on the top right corner of your bill.Regards Micky
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Stevie1661
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Re: Area reference number

Thanks, little Micky. If we ever had received a bill, I would be able to check it. In the 6 months, we have had Virgin, we have never ever received a bill through the post or be email, hence our requirement to register to remedy this.

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