We have had Virgin for 3 months and have phoned a number of times to get our area reference number, to enable us to register.Each time it has been put through to a call centre in India. When they don't hang up, twice I have provided all the security questions and passed my sort code to be told I will be emailed it or sent it in a letter, neither
have materialised. What is the area reference for Glasgow G13 postcode. Can someone help as am losing patience with Virgin.
Thanks, little Micky. If we ever had received a bill, I would be able to check it. In the 6 months, we have had Virgin, we have never ever received a bill through the post or be email, hence our requirement to register to remedy this.