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Boottroop
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Amazon Prime

Upgraded my account to the top one three weeks ago which advertised Amazon Prime for a year free just been told by customer service that I won’t get this as I’m an existing customer this is a [removed] joke.Shame it doesn’t so show this on the website or I was told this when upgrading

 [MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

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Very Insightful Person
Very Insightful Person
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Re: Amazon Prime

The website always describes the offerings for new customers.

Almost certainly, you can check, the small print will say new customers only.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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