Menu
Reply
ninanicol
  • 1
  • 0
  • 0
Joining in
791 Views
Message 1 of 2
Flag for a moderator

Amazon Prime Video App

Hi all, My Amazon Prime video app no longer works. I'm getting error code 9068. Tried to deregister device then sign back in as well as reset WiFi router. Neither worked. Amazon chat help suggested Factory Resetting the TV. Not sure how to do that, but is seems like it's just the App that needs help. Any ideas? 

0 Kudos
Reply
Cueball99
  • 895
  • 88
  • 215
Well-informed
760 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Amazon Prime Video App

Have you rebooted the V6 box?