Virgin Media Community

[PollyDee64]

One of the reasons for having our new TiVo T6 box was to use my Amazon Prime app. 

So, I clicked on the Amazon Prime channel, pressing the red button, but it just took me back to the main Home Screen. Since then, I have been scouring  on the TiVo box, the web, etc to see how this actually works, but am completely lost!

How can I get this to work, please!! 

Thank you!!

[LittleMick73]

Hi why are you pressing the red button, just go to the apps and click Prime Video. Regards Micky

[PollyDee64]

Hiya

Yep, did press the app button. It started to do something, then it took me back to the Home Screen again…

[newapollo]

Hi @PollyDee64 

Do you have any problems with other apps?

[PollyDee64]

Thank you everyone…am all sorted now!! 😊😊

[newapollo]

Hi again @PollyDee64 

Thanks for the update. Glad to see it's all sorted.

What did you do to correct the problem? The reason I'm asking is that may help other customers.

[Gareth_L]

Hello PollyDee64

Great to hear its working okay now

Were here 7 days a week to help if you need anything else 

Gareth_L