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Sheila_C
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A thank you to Sylvia

I'd like to give some positive feedback to Sylvia who helped me sort out my bill after some confusion from changes I had made to my Virgin Media account. 

She was very friendly and helpful and i really appreciated the help she gave me.

thank you 

Sheila

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Paul_DN
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Re: A thank you to Sylvia

Hi Sheila,

 

Thank you for reaching out to us in our community and welcome, I am really glad to hear, your experience when calling in was a good one and that Sylvia turned this around for you.

 

I was able to locate your account with the details we have for you and have fed this back for you, thank again for this feed back as it is great to hear when we get it right.

 

Regards

 

Paul.

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