2 weeks ago
Two questions: when will this be fixed? Daily message says ‘known problem will be fixed noon tomorrow ‘.....
will i get compensation for a week - or more- without cable TV?
really disappointed: first ever problem with Virgin in over 15 years!
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Where are you seeing or hearing this daily message?
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On the Virgin Media website.
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That's an error with the TV Go app and is totally unrelated to your TV signal.
Check for known faults on 0800 5610061 rather than the website, if possible.
I suspect whatever is causing your signal issues, is not a known fault - and will remain so until you call to report it.