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25% buffering problem

I’ve been getting this for a few months when watching Netflix on the TiVo in what I imagine are peak periods. It doesn’t happen in the day time, just in the evenings and never happens on my IPad. It’s totally random and Some evenings are trouble free.  I see the spinning disk showing buffering and it stops at 25 %, pauses for a bit and then  says “Your device may not be connected to the internet. Please make sure your connection is working and try again. “


Usually,if I back out and select 204 again, press the red button, etc. it works for a while more and then the same thing happens again.  It might work for 10 minutes and it might work for an hour. It’s very frustrating.  

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Forum Team (Retired) Rose_B
Forum Team (Retired)
Message 2 of 2
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Re: 25% buffering problem

Hi homeworker,

Thanks for posting and I'm sorry to hear that you're having problems with Netflix.

I have checked your TiVo® and I can see there's some signal issues that I'd like an engineer to take a look at.

I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

Talk to you soon

Forum Team

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